Beginning December 18, 2025, our main hospital lobby entrance will be temporarily closed due to facility renovations. For hospital appointments, please park in a numbered space along the side of the building and call us at 904-223-4360 upon arrival; a team member will escort you and your pet directly to an exam room. For medication pick-ups, please use the sliding double doors located in the Pet Resort, where our reception team will assist you. Grooming and boarding appointments are not affected and should continue to use the Grooming entrance on the north end of the Pet Resort. We appreciate your patience as we complete these improvements and look forward to serving you in an enhanced space.

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Hurricane Preparedness

September 05, 2017
hurricane preparedness

We are all watching the tropics closely this time of year.

Be sure you have an emergency plan in place, and don't forget to include your pets. Here are some websites that can help you with your emergency preparations:

Unless there is an actual threat to our area, we will continue to conduct business as long as conditions remain safe to do so. We will continue to house pets during certain emergency situations. Please note that, in the event of a mandatory call to evacuate, our staff will be required to evacuate as well. We do not recommend that pets be boarded should a Category 3 or higher hurricane threaten our area. All pets should be microchipped and have information updated with the microchip registry prior to being boarded. For more info, call us at 904-223-4360.

Be sure that your pets are current on all vaccines and that you have a current copy of their vaccine records. We strongly recommend that dogs also have their Canine Influenza vaccines for boarding or if you are traveling with them. Microchip identification is a MUST! Please be sure that your microchipped pet is registered with the manufacturer with your most current address, phone number, and veterinarian's information.

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